Lukas Counseling Staff Page
Lukas Counseling Staff Page
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    • Our Vision as a Company
    • General Downloads
    • Productivity-Expectations
    • Eligibility
    • Telehealth vs InPerson
    • Getting a New Case
    • Therapy - Assessments
    • Therapy - LEs
    • Therapy - Notes
    • Therapy - Reviews
    • PSR
    • TCM - Documentation
    • TCM - Certification
    • Caseload & Deadlines
    • Authorizations
    • EHR System & Saving Docs
    • Closing a Case
    • Non-Billables
    • Incident Reports
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    • Common Mistakes
    • OCPS Cases
    • SUBMIT ORIENTATION
  • Submit Docs
    • Therapists & PSR
    • Case Management
  • Caseloads
  • HR
    • Annual Re-Credentialing
    • Update Direct Deposit
    • Who to Contact
  • More
    • Home
    • Orientation & Training
      • Our Vision as a Company
      • General Downloads
      • Productivity-Expectations
      • Eligibility
      • Telehealth vs InPerson
      • Getting a New Case
      • Therapy - Assessments
      • Therapy - LEs
      • Therapy - Notes
      • Therapy - Reviews
      • PSR
      • TCM - Documentation
      • TCM - Certification
      • Caseload & Deadlines
      • Authorizations
      • EHR System & Saving Docs
      • Closing a Case
      • Non-Billables
      • Incident Reports
      • Compensation
      • Common Mistakes
      • OCPS Cases
      • SUBMIT ORIENTATION
    • Submit Docs
      • Therapists & PSR
      • Case Management
    • Caseloads
    • HR
      • Annual Re-Credentialing
      • Update Direct Deposit
      • Who to Contact
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  • Home
  • Orientation & Training
    • Our Vision as a Company
    • General Downloads
    • Productivity-Expectations
    • Eligibility
    • Telehealth vs InPerson
    • Getting a New Case
    • Therapy - Assessments
    • Therapy - LEs
    • Therapy - Notes
    • Therapy - Reviews
    • PSR
    • TCM - Documentation
    • TCM - Certification
    • Caseload & Deadlines
    • Authorizations
    • EHR System & Saving Docs
    • Closing a Case
    • Non-Billables
    • Incident Reports
    • Compensation
    • Common Mistakes
    • OCPS Cases
    • SUBMIT ORIENTATION
  • Submit Docs
    • Therapists & PSR
    • Case Management
  • Caseloads
  • HR
    • Annual Re-Credentialing
    • Update Direct Deposit
    • Who to Contact

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Who to Contact for Help

New Cases :  Office Manager - referrals@lukascounseling.org


Clinical Questions - Jacy@lukascounseling.org


TCM Questions - Ashley@lukascounseling.org


Payroll Questions - max@lukascounseling.org


Billing Questions (e.g. status of a claim) - max@lukascounseling.org and Jessica@lukascounseling.org 


Insurance Changes

Office Manager - referrals@lukascounseling.org

They can check a client's insurance in AHCA's system (if you can't or dont have access to it)


Re-Opening a Case

Office Manager - referrals@lukascounseling.org

They will check the insurance at the time of re-opening it.


You need a copy of a progress note etc - Inna : QA@lukascounseling.org

 

Note missing from caseload that I thought was completed? - max@lukascounseling.org


Updte Direct Deposit? - Form here


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